> ## Documentation Index
> Fetch the complete documentation index at: https://docs.openpage.fun/llms.txt
> Use this file to discover all available pages before exploring further.

# Support & FAQ

Find answers to the most common questions about OpenPage.

***

## Getting Started

<AccordionGroup>
  <Accordion title="How do I create an account?">
    Connect your wallet using the **Connect** button on the homepage or navigation bar. OpenPage supports account creation for holders of supported avatar collections.
  </Accordion>

  <Accordion title="Which collections are supported?">
    Any collection with a Community Page on OpenPage can import their collection. We currently support imports from **Ethereum mainnet**, **ApeChain**, and **Base**. Browse the platform to discover active communities and supported collections.
  </Accordion>

  <Accordion title="Do I have to connect my cold wallet?">
    No. Keep your valuable NFTs safe in a cold wallet and connect to OpenPage using a delegated hot wallet. OpenPage discovers any delegated assets and lets you display them or create pages with them. We currently support delegation via **Delegate.xyz** and **Warm.xyz**.

    <Note>If you don't see your delegated assets, make sure you're connected to the correct wallet and hit the refresh icon in the delegates list. If the issue persists, open a support ticket.</Note>
  </Accordion>
</AccordionGroup>

***

## For Creators

<AccordionGroup>
  <Accordion title="What do I need to start creating?">
    You need a **Community Page** on OpenPage, a **Community Vault** set up under Community Settings, and enough **Create Units** to cover publishing costs.
  </Accordion>

  <Accordion title="What are Create Units?">
    Create Units are the credits used to publish Collectibles on OpenPage. Each submission (avatar, wearable, collectible, etc.) costs a set number of Create Units.
  </Accordion>

  <Accordion title="How long does the review process take?">
    Review process is only applicable for Avatar and Wearable submissions. You should be notified within **1–2 business days** after publishing. Submissions must use original artwork or IP you own or have rights to.
  </Accordion>

  <Accordion title="What pricing options are available?">
    When publishing, you select a blockchain — **ApeChain** (priced in APE) or **Base** (priced in USDC). You can also set conditions: Open, Discount, or Gate access. Leave the price at 0 for a free mint.
  </Accordion>

  <Accordion title="Can I edit my collectible after publishing?">
    Yes. From your Community Page, click the **three dots** (⋯) on the top right corner of the collectible and select **UNPUBLISH**. This returns it to a **Draft** state where you can make changes — such as updating the mint start/end date or MML URL — then republish when ready.

    <Note>If your collectible is an avatar or wearable, republishing will send it through the approval process again.</Note>
  </Accordion>
</AccordionGroup>

***

## Badges

<AccordionGroup>
  <Accordion title="What are Badges?">
    Badges are on-chain achievements that communities and partners award to collectors. They provide a way to gamify engagement, recognize participation, and build reputation across the platform.
  </Accordion>

  <Accordion title="How do I view Badges I've collected?">
    Go to [openpage.fun/home](https://openpage.fun/home) and click on **Badges**. This will show all the badges you're holding across your linked wallets.
  </Accordion>

  <Accordion title="How do I claim a badge?">
    Badges are issued by Communities created on OpenPage, so you'll find a badge section on each community page if they've issued a badge.

    If you meet the eligibility requirements, there is a **Claim** button on the badge page.

    Many creators gate their badge with a code. If you've received a code, go to [openpage.fun/claim](https://openpage.fun/claim) or click the **\<>** icon at the top of OP.xyz. Type in the code and it will take you to the associated badge page where you can click **Claim** to collect it.

    [Learn more about earning badges →](/earning-badges-rewards)
  </Accordion>
</AccordionGroup>

***

## Shopping & Minting

<AccordionGroup>
  <Accordion title="Where do I find collectibles to mint?">
    Visit the **Shop** at [openpage.fun/shop](https://openpage.fun/shop). You can browse featured sets and collectibles on the homepage, or go to [openpage.fun/collectibles](https://openpage.fun/collectibles) to search and filter by type — Art, Avatars, Themes, or Wearables.

    [Full shopping guide →](/shopping-for-collectibles)
  </Accordion>

  <Accordion title="What payment methods are accepted?">
    Payment depends on the blockchain the collectible is deployed to. **ApeChain** accepts APE. **Ethereum** accepts APE, ETH, USDC, and USDT. **Base** accepts ETH, USDC, and USDT. Your wallet must be connected with sufficient funds on the correct network.
  </Accordion>

  <Accordion title="What do Open, Discount, and Gate mean?">
    These are **mint conditions** set by the creator. **Open** means anyone can mint at the listed price. **Discount** offers reduced pricing to badge holders or allowlisted wallets. **Gate** restricts minting to specific badge holders or allowlisted wallets only — if you don't qualify, the mint button won't be available.
  </Accordion>
</AccordionGroup>

***

## Avatars & Wearables

<AccordionGroup>
  <Accordion title="What is the Open Avatar Studio?">
    The **Open Avatar Studio** is where you switch between 3D avatars you own, equip wearables across different slots, and save your loadout. When you save, the Studio captures a profile photo and updates the MML URL on your Open Avatar token — so your look carries across the platform and into compatible worlds like Otherside.

    [Learn more about the Studio →](/open-avatar-studio)
  </Accordion>

  <Accordion title="How do I equip wearables?">
    Open the Studio from your avatar page, select a wearable slot (Headwear, Neck, Back, Side, Top, Bottom, or Footwear), and choose a wearable you own. Hit **Save** to lock in your loadout.

    [Full guide to equipping avatars & wearables →](/open-avatar-studio)
  </Accordion>

  <Accordion title="What are wearable slots?">
    Wearable slots fall into two categories. **Accessory slots** (Headwear, Neck, Back, Side) support both custom GLBs and OP Blanks across multiple avatar collections. **Body-bound slots** (Top, Bottom, Footwear) only support OP Blanks on OP Avatars.

    [See the full slot breakdown →](/creating-wearables-with-blanks)
  </Accordion>

  <Accordion title="Can I record content with my avatar?">
    Yes. The Studio has built-in tools at the bottom of the screen — play animations (emotes and dances), then use the camera tool to record video in square, portrait, or landscape format. You can also capture photos.

    [Content creation guide →](/creating-ugc-content-in-studio)
  </Accordion>

  <Accordion title="What happens when I save in the Studio?">
    Saving captures a profile photo and updates the MML URL stored on your Open Avatar token. This means your equipped avatar and wearables persist across the platform and compatible experiences.
  </Accordion>

  <Accordion title="What is an Open Avatar token?">
    Your **Open Avatar** token is an on-chain token that stores your avatar's MML URL — which defines your 3D model, equipped wearables, and saved loadout. When you make changes in the Studio and hit Save, the token updates so your look carries across the platform and into compatible worlds like Otherside.
  </Accordion>

  <Accordion title="Why don't I see certain wearables for my avatar?">
    Wearables are filtered by compatibility with your currently selected avatar. Not all wearables work with every avatar collection. **Body-bound slots** (Top, Bottom, Footwear) only support OP Blanks on OP Avatars, and **accessory slots** (Headwear, Neck, Back, Side) depend on which collections the creator enabled when publishing. If you switch avatars, the available wearables may change.
  </Accordion>

  <Accordion title="How do I submit an avatar?">
    From your Community Page, go to **+ Create → Create Collectible → Avatar**. Walk through the wizard: Type → Details → Config → Pricing → Mint Period → Publish. You'll need to provide hosted URLs for your MML, VRM, and Animation (GLB) files.

    <Note>You must host your own MML, GLB, and VRM files. OpenPage provides URL fields where you paste your hosted links.</Note>

    [Full avatar submission guide →](/avatar-submission-guidelines)
  </Accordion>

  <Accordion title="How do I create a wearable?">
    From your Community Page, go to **+ Create → Create Collectible → Wearable**. You can use **OP Blanks** (recommended) to design in the Creator Studio, or upload a **custom GLB** for accessory slots. After setup, publish and your wearable enters review.

    [Full wearable creation guide →](/creating-wearables-with-blanks)
  </Accordion>

  <Accordion title="Do I need to host my own 3D files?">
    **For avatars, yes.** You must host your own MML, GLB, and VRM files and paste publicly accessible URLs into the provided fields. Make sure your links are not temporary (e.g., from an editor session) and are testable in a private or logged-out browser.

    **For wearables and 3D objects, no.** OpenPage handles hosting for these — you upload your files directly through the creation wizard.

    [Avatar submission details →](/avatar-submission-guidelines)
  </Accordion>

  <Accordion title="What are OP Blanks?">
    OP Blanks are pre-made wearable templates that handle scale, positioning, and rig compatibility for you. They're available for Headwear, Tops, Bottoms, Back, and Footwear slots. You choose a Blank as your base in the Creator Studio, upload your artwork to the UV map, and save — no 3D modeling experience required.

    [Full wearable creation guide →](/creating-wearables-with-blanks)
  </Accordion>

  <Accordion title="What file formats and sizes are supported for avatars?">
    Avatars use **GLB (Binary glTF)** as the preferred format, with a max file size of **30MB**, up to **50,000 triangles**, and textures at **2048x2048px** or smaller. You'll also need an idle (looping) and talking animation at 30 FPS minimum. For the full spec list and pre-submission checklist, see the Avatar Submission Guidelines.

    [Full avatar specs →](/avatar-submission-guidelines#avatar-asset-guidelines)
  </Accordion>

  <Accordion title="Can I create wearables for avatars other than OP Avatars?">
    Yes, but only for **accessory slots** (Headwear, Neck, Back, Side). When creating with a custom GLB, you can select multiple avatar collections and position the wearable individually for each one. **Body-bound slots** (Top, Bottom, Footwear) are limited to OP Avatars using OP Blanks only.

    [Slot breakdown and creation guide →](/creating-wearables-with-blanks)
  </Accordion>
</AccordionGroup>

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="My delegated assets aren't showing up">
    Make sure you're connected to the correct hot wallet (not the cold wallet). Hit the **refresh icon** in the delegates list. If assets still don't appear, verify your delegation is active on [Delegate.xyz](https://delegate.xyz) or [Warm.xyz](https://warm.xyz), then try again. If the issue persists, open a support ticket.
  </Accordion>

  <Accordion title="The Studio isn't loading or the Save button isn't working">
    Make sure you have your **Open Avatar (OP Avatar)** page set up — the Studio button only appears once setup is complete. If the Studio loads but Save isn't responding, try refreshing the page and ensuring your wallet is still connected.
  </Accordion>

  <Accordion title="My wearable isn't showing on my avatar">
    Check that the wearable is compatible with your avatar collection and slot type. Body-bound slots (Top, Bottom, Footwear) only work with OP Blanks on OP Avatars. If the wearable should be compatible but isn't appearing, try refreshing and re-equipping in the Studio.
  </Accordion>

  <Accordion title="My submission was rejected">
    Submissions are reviewed for original artwork, IP ownership, content safety, and technical compliance. Review the pre-submission checklist in the [Avatar Submission Guidelines](/avatar-submission-guidelines) or [Creating OP Wearables](/creating-wearables-with-blanks) guide before resubmitting.
  </Accordion>

  <Accordion title="My avatar isn't showing up in the Studio">
    Only **MML-compatible 3D avatars** appear in the Studio's avatar selector. If your avatar doesn't show up, check that the token has a valid MML URL in its metadata. 2D or non-compatible assets won't be listed. If you believe the MML URL is correct, try refreshing the page and reconnecting your wallet.
  </Accordion>

  <Accordion title="My custom GLB looks wrong after uploading">
    This is usually a scale, origin, or positioning issue. Make sure your GLB has its **origin set to 0,0**, contains **no cameras, armatures, poses, or lighting** — only the mesh and materials. Use the **Gizmo tool** in the Creator Studio to adjust placement, rotation, and scale per avatar collection. Test with animations using **PREVIEW** before publishing.

    [GLB requirements →](/creating-wearables-with-blanks)
  </Accordion>
</AccordionGroup>